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Unmatched Durability and Quality
Built with premium materials, 13 Fishing gear ensures long-lasting performance in the toughest fishing conditions.
Innovative Designs for Every Angler
Cutting-edge technology and thoughtful designs cater to both novice and seasoned anglers for an enhanced fishing experience.
Precision and Performance
Engineered for accuracy and smooth operation, 13 Fishing reels and rods deliver exceptional control and efficiency.
Comprehensive Product Range
From lures to rods, 13 Fishing offers a wide selection of top-tier fishing equipment to meet all your needs.
Reel Warranty Policy
13 Fishing is committed to delivering superior angler experiences and takes pride in the quality and craftsmanship of our products.
We warrant that our reels will be free from defects in material or workmanship for the period of one year from the date of purchase. Abuse, improper use, dirt, rust or normal scratching or wear marks will not be covered under this warranty policy. A proof of purchase from an Authorized Retailer* is a requirement for warranty claims. Warranty claims without proof of purchase will not be accepted. The warrantor’s obligation shall be limited to repair or replacement, which will be determined upon examination by 13 Fishing and is determined to be defective. In the event a product submitted for warranty that requires replacement is out of stock for a long period of time or discontinued, 13 Fishing will find a comparable replacement.
**13 Fishing Combo Warranty: 13 Fishing is committed to offering the best possible angler experience and takes pride in the quality and craftsmanship of its products. All 13 Fishing combos come with a 1-year warranty against defects. For combo warranty, we suggest taking the combo back to the dealer where it was originally purchased for replacement.
To connect directly with the 13 Fishing Customer Service team, please send an email to [email protected]
Shipping Instructions: We recommend that you send your reel to us through a US Mail carrier, this can be done quickly and affordably. Be sure to keep the tracking number so that delivery can be verified, if necessary. In the package please include; reel, completed reel warranty form, proof of purchase, and a detailed explanation of the issues with the reel. Ship your package to:
Rapala
Attn: Reel Warranty
935 Aldrin Drive Suite 100
Eagan, MN 55121
Important: A dated proof of purchase, your name, address, telephone number(s), and email address must accompany all warranty requests. Please include the Reel Warranty Form in the box with a brief description of the problems you are experiencing with the reel.
Processing: Please allow 10-14 business days to process the warranty and for shipment.
LIMITED 1-3-5-7-10 YEAR ROD WARRANTY
Valid Warranty Claims: Breakage due to material, or craftsmanship.
If your rod broke because of material, or craftsmanship it will be replaced quickly and at no charge other than the return shipping to 13 Fishing. If we determine it broke by abuse or misuse, we will contact you and offer you a replacement under our Oops Replacement Program.
Please understand rods aren’t indestructible and must be used fairly to the type of fishing they were designed for. If you broke your rod fishing 50lb braid on a 10lb rod or lifting a giant fish into your boat using only your rod, then please use the Oops Replacement Program designed for these situations.
Shipping Guidelines: Please send your rod in 6-12” Length sections. In the package, you must include the section of the rod with the portion that contains the model number, a completed Rod Replacement Form (submitted below and you will receive an email copy), and proof of purchase such as a receipt from an Authorized Retailer.
Rod Guides Policy: Broken/missing guides are not covered under any 13 Fishing Warranties. Guides are inexpensively and quickly replaced at most quality fishing tackle shops.
Out of Stock Policy: In the event a product submitted for warranty is out of stock for a long period of time or discontinued, 13 Fishing will find a comparable replacement.
Discontinued Rods: If your rod is under warranty but has been discontinued, we will replace it with the next closest option. Once replaced, the original warranty will then be voided.
*Authorized Retailer Policy: 13 Fishing warranty only valid if purchased through an authorized retailer. 13 Fishing will not warranty products purchased through online auctions or marketplace sites (i.e. e-bay etc.) due to the untraceable nature of the transaction.
Processing: Please allow 10-14 business days to process the warranty and for shipment.
Warranty Details: Warranty period is from the original date and proof of purchase. Warranty timeframe does not start over with a replacement.
ROD
WARRANTY
Jinx - 1 Year
Myth - 5 Years
Oath - 1 Year
Muse - 5 Years
Meta - 5 Years
Omen - 5 Years
Omen +S - 7 Years
Fuse - 10 Years
Envy - 10 Years
Fate +S - 5 Years
Archangel - 3 Years
Ice Rods - 1 Year
Combos - 1 Year
All Other Rods - 1 Year
OOPS REPLACEMENT PROGRAM
It doesn’t matter what happened. You broke your rod and need a new one. Accidents happen and this program is designed to get a new rod back in your hands A.S.A.P.! Accidents happen. Car doors, hatches, ceiling fans, lost receipts even rods ran over in the driveway. We know most breaks aren’t defects, and we believe you should have an option to replace your favorite 13 Fishing rod at a reasonable price.
We think you deserve a reward for being a loyal customer and we have a program to replace your broken rod. We know most breaks aren’t defects, and we believe you should have an option to replace your favorite 13 Fishing rod at a fantastic price.
How it works: Ship us your rod and requested information to the below address. In the package, you must include the section of the rod with the portion that contains the model number, a completed Rod Replacement Form and proof of purchase such as a receipt from an Authorized Retailer. You must have the 6” section of the rod with the model number intact in the package. We do not need the entire rod for any Oops Replacements.
*A valid email address is required
* Limited to one rod per person
Be sure to keep the tracking number so that delivery can be verified if necessary.
Rapala USA
Attn: Service oops Program.
935 Aldrin Drive Suite 100
Eagan, MN 55121
Processing: Please allow 10-14 business days to process the oops submission. Qualifying submissions will receive a one-time use promo code via email that will allow you to purchase the 13 Fishing rod of YOUR choice at 50% off.
**13 Fishing Combo Warranty: Combos are not a part of our oops program. 13 Fishing is committed to offering the best possible angler experience and takes pride in the quality and craftsmanship of its products. All 13 Fishing combos come with a 1-year warranty against defects. For combo warranty, we suggest taking the combo back to the dealer where it was originally purchased for replacement.